Company Overview EB Games is committed to delivering great games to customers and will always offer the most popular games, hardware and game accessories for next generation video game systems. EB Games also offers a huge selection of Recycled games and consoles - and accepts trades on gaming products as well. Special Services Extended guarantees available on all hardware, accessories and games. Trade in Policy for games, accessories, consoles and mobile devices, plus, a large selection of Recycled products with a 100% guarantee. Return Policy Returns and exchanges are subject to the following guidelines: • A receipt is required, and valid ID may be required for all returns and exchanges. • Unopened new and used merchandise may be returned or exchanged within 30 days of purchase. • Opened new or used merchandise may be exchanged for the identical item within 30 days of purchase and cannot be returned for a refund.