guest services
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ABOUT AVALON MALL
For over 50 years, Avalon Mall has been Newfoundland and Labrador’s premier entertainment destination. We are proud to offer a diverse range of sought-after international, national, and local retail brands and entertainment options to the people of Newfoundland and Labrador.
From upgraded amenities like family washrooms, nursing rooms and all gender washrooms, to increased parking spaces and dining options; our recent redevelopment has been designed to deliver an outstanding shopping experience for our customers.
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AVALON MALL GIFT CARDS
Put over 140 stores & services at their fingertips.
Perfect for every occasion and person in your life. Avalon Mall gift cards are available in any denomination and accepted at almost all of our retail stores. *
To purchase an Avalon Mall gift card, visit Guest Services (next to Scotiabank) or call (709) 753-7144
*Not currently accepted at Cineplex, The Rec Room, Dollarama, Lindt and other select stores. For inquiries about specific stores, please call Guest Services at (709) 753-7144.
COMMUNITY BOOTH
If interested in booking a booth or table for community events, please fill out an application at https://shopavalonmall.com/kiosk/
SUSTAINABILITY
We are committed to being an environmentally responsible shopping center and are continually looking for ways to build upon the variety of services and resources we provide to our stores and staff. Our efforts to reduce waste, conserve water and energy, and improve overall procedures have been recognized with the receipt of our BOMA BEST Gold Certification, and in 2022, Avalon Mall was named BOMA Canada’s TOBY – Enclosed Retail winner.
To further our sustainable efforts, we ask that you join in our endeavor when visiting the centre. Every bin within the mall is divided into trash, paper, and bottles/cans. When disposing of waste, please take a moment to note which stream your item should be placed in. While shopping, we encourage you to bring re-usable bags with you, and to avail of the water bottle re-fill stations available throughout the building. And if you are waiting for a friend, please remember to turn off your engine as we are an idle-free zone.
With your help, we can continue to be an eco-leader within the shopping center industry.
ACCESSIBILITY
We are committed to creating a space that is accessible for all. Learn more about some of the steps we’ve taken.
Location
Our Guest Services Centre is located next to Scotiabank and offers a wide variety of services to assist you.
Hours of Operation
Contact Us
AVALON MALL
48 Kenmount Road
St. John's, NL
A1B 1W3
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